Contact Us

    We read every email and respond to most within 1-2 business days. The fastest way to reach us is by email — please include enough context that we can help quickly.

    Email Us

    usamalatif25@gmail.com

    Please include in your message: what you were trying to do, what happened (or didn't happen), and what device/browser you're using if it's a technical issue.

    What to Contact Us About

    Technical Support

    Counter not saving? Sync not working? Can't access a feature? Email us with your device, browser, and what you tried. We typically respond within one business day.

    Feature Requests

    We're building based on user feedback. Tell us what you wish the app did. We can't promise everything gets built, but we read everything and prioritize the most-requested features.

    Account or Data Issues

    Lost access to your account? Need to delete your cloud-synced data? Email us with your account email and the issue. Data deletion requests are processed within 7 days per privacy policy.

    Partnerships and Integrations

    If you're building software that could integrate with a counter (sports tracking, classroom management, event ticketing), get in touch. We're open to API discussions and embedded-counter partnerships.

    Press and Media

    Writing about counting tools, productivity apps, or free web tools? Email us — happy to provide quotes, screenshots, or background on the project.

    Accessibility Concerns

    If something in the app is hard to use with assistive technology (screen readers, voice control, switch access), please tell us. Accessibility improvements get high priority.

    Common Questions

    Before emailing, check if your question is answered in:

    Response Times

    • Technical support: 1-2 business days
    • Feature requests: Acknowledged within 3 business days; implementation depends on roadmap
    • Account/data issues: 1-3 business days; data deletion completed within 7 days
    • Partnerships: 5-7 business days
    • Press: 1-2 business days