Contact Us

    We read every email and respond to most within 1-2 business days. The fastest way to reach us is by email, please include enough context that we can help quickly.

    Email Us

    usama@weiblocks.io

    Please include in your message: what you were trying to do, what happened (or didn't happen), and what device/browser you're using if it's a technical issue.

    What to Contact Us About

    Technical Support

    Counter not saving? Can't access a feature? Email us with your device, browser, and what you tried. We typically respond within one business day.

    Feature Requests

    We're building based on user feedback. Tell us what you wish the app did. We can't promise everything gets built, but we read everything and prioritize the most-requested features.

    Data Issues

    Your counts are stored only in your browser's local storage on your device, we never receive them. To clear them, you can reset your counters or clear your browser data. Email us if you have any questions.

    Partnerships and Integrations

    If you're building software that could integrate with a counter (sports tracking, classroom management, event ticketing), get in touch. We're open to API discussions and embedded-counter partnerships.

    Press and Media

    Writing about counting tools, productivity apps, or free web tools? Email us, happy to provide quotes, screenshots, or background on the project.

    Accessibility Concerns

    If something in the app is hard to use with assistive technology (screen readers, voice control, switch access), please tell us. Accessibility improvements get high priority.

    Common Questions

    Before emailing, check if your question is answered in:

    Response Times

    • Technical support: 1-2 business days
    • Feature requests: Acknowledged within 3 business days; implementation depends on roadmap
    • Data questions: 1-3 business days
    • Partnerships: 5-7 business days
    • Press: 1-2 business days